Version 1.0 · Effective 2026-10-10
Last updated: 2026-10-10
Sospita respects your right to request access to, correction of, deletion of, or other action concerning your personal data, subject to applicable data protection laws and any lawful retention requirements.
You can submit an account or personal-data deletion request using the form on this page.
You may also contact:
SOSPITA Yazılım Limited Şirketi
Email: info@sospita.io
If contacting us by email, use the subject:
Account deletion request
Please provide enough information for us to identify the relevant account or records, such as:
the email address or username associated with your account;
the relevant Sospita product;
your organization, club or academy name, where applicable;
any other information reasonably necessary to identify the account or data concerned.
We may ask you to confirm ownership of the account or otherwise verify your identity before acting on the request.
Sospita Athletic Performance
For Sospita Athletic Performance, personal data associated with an account may include, depending on the features used:
profile and account information;
application activity linked to the account;
workout plans, schedules and training records;
attendance information;
performance measurements and progress records;
nutrition information;
injury or recovery information, where entered;
photographs, documents or other information associated with the account.
After a valid deletion request is confirmed, applicable personal data will be deleted or anonymized unless it must be retained for a lawful reason.
Organization-managed accounts
If your Sospita Athletic Performance account or personal data is managed by a club, academy, coach, employer or other customer organization, that organization may act as the data controller for the information it enters and manages.
In these cases, you should normally submit your request to the relevant organization. Sospita will provide reasonable assistance to that organization where required.
If your request concerns data that Sospita controls directly, such as certain account, subscription, support, billing or communication records, you may submit the request directly to Sospita using the form on this page.
Processing time
Requests are generally processed within 30 days after we receive the information necessary to identify and verify the request.
Where applicable law permits additional time because of the complexity or number of requests, we will inform you if an extension is required.
Information that may need to be retained
Deleting an account does not necessarily mean that every related record can be deleted immediately.
Certain information may be retained where necessary for:
legal or regulatory obligations;
tax or accounting requirements;
transaction and subscription records;
fraud prevention;
security and abuse prevention;
resolving disputes;
establishing, exercising or defending legal claims.
Where retention is required, access will be restricted as appropriate and the information will be deleted, anonymized or otherwise securely disposed of when the applicable retention requirement ends.
Apple, Google and other service-provider records
Deleting a Sospita account does not automatically delete purchase, subscription or transaction records independently maintained by Apple, Google, RevenueCat or other service providers.
Those providers process and retain information according to their own legal obligations, privacy policies and retention requirements. You may need to contact the relevant provider directly regarding records under its control.
Locally stored information
Some Sospita products may store certain information only on the user's device. Where Sospita does not possess or have access to that locally stored information, Sospita cannot delete it remotely. The user must delete such information through the relevant application or device.
Contact
For questions about account deletion or personal-data rights:
SOSPITA Yazılım Limited Şirketi
Email: info@sospita.io